{"id":7713,"date":"2024-05-28T17:19:52","date_gmt":"2024-05-28T20:19:52","guid":{"rendered":"https:\/\/activtrades.support\/global\/?post_type=kb&#038;p=7713"},"modified":"2024-05-28T17:19:54","modified_gmt":"2024-05-28T20:19:54","slug":"como-fechar-a-conta","status":"publish","type":"kb","link":"https:\/\/activtrades.support\/global\/base-conhecimento\/como-fechar-a-conta\/","title":{"rendered":"Como fechar a conta"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-como-fechar-a-conta\">Como fechar a Conta<\/h2>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Antes de solicitar o encerramento de sua conta conosco, \u00e9 necess\u00e1rio que verifique voc\u00ea ainda possui saldo conosco.<\/p>\n\n\n\n<p>Para isso, basta acessar sua \u00c1rea Cliente clicando <a href=\"https:\/\/secure.activtrades.com\/personalarea\/Home\" target=\"_blank\" rel=\"noreferrer noopener\">aqui<\/a> e verificar a \u00e1rea &#8220;Resumo da Conta&#8221;, onde aparece seu saldo, conforme mostra imagem abaixo:<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"108\" src=\"https:\/\/activtrades.support\/global\/wp-content\/uploads\/sites\/2\/2024\/05\/Captura-de-tela-2024-05-27-165226-min-1024x108.jpg\" alt=\"\" class=\"wp-image-7715\" srcset=\"https:\/\/activtrades.support\/global\/wp-content\/uploads\/sites\/2\/2024\/05\/Captura-de-tela-2024-05-27-165226-min-1024x108.jpg 1024w, https:\/\/activtrades.support\/global\/wp-content\/uploads\/sites\/2\/2024\/05\/Captura-de-tela-2024-05-27-165226-min-300x32.jpg 300w, https:\/\/activtrades.support\/global\/wp-content\/uploads\/sites\/2\/2024\/05\/Captura-de-tela-2024-05-27-165226-min-768x81.jpg 768w, https:\/\/activtrades.support\/global\/wp-content\/uploads\/sites\/2\/2024\/05\/Captura-de-tela-2024-05-27-165226-min.jpg 1067w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Caso o saldo esteja zerado, basta nos enviar o pedido de encerramento da conta, atrav\u00e9s do seu email cadastrado conosco, contendo as informa\u00e7\u00f5es a seguir:<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>N\u00famero da conta<\/li>\n\n\n\n<li>Motivo do encerramento &#8211; para assegurarmos nosso bom atendimento e presta\u00e7\u00e3o de servi\u00e7os, \u00e9 importante que nos informe se o motivo \u00e9 pessoal ou se est\u00e1 relacionado aos nossos servi\u00e7os.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>O n\u00famero de sua conta pode ser encontrado na sua \u00c1rea Cliente em &#8220;As minhas contas&#8221;, como mostramos no exemplo abaixo:<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"516\" src=\"https:\/\/activtrades.support\/global\/wp-content\/uploads\/sites\/2\/2024\/05\/Captura-de-tela-2024-05-28-170127-min-1024x516.jpg\" alt=\"\" class=\"wp-image-7726\" srcset=\"https:\/\/activtrades.support\/global\/wp-content\/uploads\/sites\/2\/2024\/05\/Captura-de-tela-2024-05-28-170127-min-1024x516.jpg 1024w, https:\/\/activtrades.support\/global\/wp-content\/uploads\/sites\/2\/2024\/05\/Captura-de-tela-2024-05-28-170127-min-300x151.jpg 300w, https:\/\/activtrades.support\/global\/wp-content\/uploads\/sites\/2\/2024\/05\/Captura-de-tela-2024-05-28-170127-min-768x387.jpg 768w, https:\/\/activtrades.support\/global\/wp-content\/uploads\/sites\/2\/2024\/05\/Captura-de-tela-2024-05-28-170127-min.jpg 1068w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Caso voc\u00ea possua mais de uma conta aberta, todas ir\u00e3o aparecer na aba &#8220;As minhas contas&#8221;.<\/p>\n\n\n\n<p>Se voc\u00ea ainda possuir saldo conosco, \u00e9 importante fazer um pedido de saque de sua conta atrav\u00e9s do bot\u00e3o abaixo:<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background has-text-align-center wp-element-button\" href=\"https:\/\/secure.activtrades.com\/personalarea\/WithdrawalAutomation\" style=\"background-color:#00d49a\" target=\"_blank\" rel=\"noreferrer noopener\">Pedido de Saque<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Ap\u00f3s receber os fundos em seu conta banc\u00e1ria, e confirmar que seu saldo est\u00e1 zerado, poder\u00e1 seguir as instru\u00e7\u00f5es anteriores e nos solicitar o encerramento da conta.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"mkb-shortcode-container\">        <div class=\"mkb-tip\">\n            <div class=\"mkb-tip__icon\">\n                <i class=\"fa fa-lightbulb-o fa-lg\"><\/i>\n            <\/div>\n            <div class=\"mkb-tip__content\">\n                <strong>ATEN\u00c7\u00c3O: <\/strong>se voc\u00ea possui mais de 1 conta aberta e deseja que seja feito o encerramento de todas, deve nos informar no email para que possamos atender sua solicita\u00e7\u00e3o corretamente.            <\/div>\n        <\/div>\n        <\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Area do cliente, AREA DO CLIENTE, perfil, contas, plataformas, hedging, HEDGING, hedging, conta, CONTA, a\u00e7\u00f5es, AS\u00d4ES, As\u00f5es, mt5. MT5, MetaTrader5, activtrader, ACTIVTRADER, ActivTrader, alavancagem, ALAVANCAGEM, Alavancagem, leverage, extrato, extratos, EXTRATO, EXTRATOS, Extratos, conta adicional, CONTAADICIONAL, Conta Adicional, segunda conta, SEGUNDA CONTA<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"kbtopic":[24],"kbtag":[],"class_list":["post-7713","kb","type-kb","status-publish","hentry","kbtopic-gestao-da-sua-conta"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.2 (Yoast SEO v23.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Como fechar a conta - Suporte ActivTrades Global<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/activtrades.support\/global\/base-conhecimento\/como-fechar-a-conta\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Como fechar a conta\" \/>\n<meta property=\"og:description\" content=\"Area do cliente, AREA DO CLIENTE, perfil, contas, plataformas, hedging, HEDGING, hedging, conta, CONTA, a\u00e7\u00f5es, AS\u00d4ES, As\u00f5es, mt5. 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