{"id":1207,"date":"2022-05-09T11:33:47","date_gmt":"2022-05-09T14:33:47","guid":{"rendered":"https:\/\/activtrades.support\/support\/suporte\/?post_type=kb&#038;p=1207"},"modified":"2026-03-16T15:06:08","modified_gmt":"2026-03-16T18:06:08","slug":"como-cancelar-uma-conta-neteller","status":"publish","type":"kb","link":"https:\/\/activtrades.support\/global\/base-conhecimento\/como-cancelar-uma-conta-neteller\/","title":{"rendered":"Como cancelar uma conta Neteller"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-como-cancelar-uma-conta-neteller\">Como cancelar uma conta Neteller<\/h2>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"mkb-shortcode-container\">        <div class=\"mkb-tip\">\n            <div class=\"mkb-tip__icon\">\n                <i class=\"fa fa-lightbulb-o fa-lg\"><\/i>\n            <\/div>\n            <div class=\"mkb-tip__content\">\n                M\u00e9todo dispon\u00edvel apenas para contas Globais ActivTrades Markets &#8211; Ilhas Maur\u00edcias.            <\/div>\n        <\/div>\n        <\/div>\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Se sua conta <strong>Neteller<\/strong> foi cancelada, dever\u00e1 nos enviar um comprovante de cancelamento da mesma para portuguesedesk@activtrades.com. <\/p>\n\n\n\n<p>Para cancelar a conta em nosso sistema, a lei AML Anti-Lavagem de Dinheiro exige que seja apresentado um comprovante de que a conta est\u00e1 fechada. <\/p>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-medium-font-size\" id=\"h-aceitamos\">Aceitamos:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>E-mails de comunica\u00e7\u00e3o do fechamento da conta por parte da Neteller.<\/li>\n\n\n\n<li>Tentativa de acesso com o e-mail registrado na conta Neteller, onde seja poss\u00edvel verificarmos o e-mail da conta e a informa\u00e7\u00e3o de que est\u00e1 fechada.<\/li>\n\n\n\n<li>Print de tela da \u00e1rea cliente no site da Neteller, onde seja poss\u00edvel a verifica\u00e7\u00e3o de que a conta est\u00e1 fechada.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-medium-font-size\" id=\"h-no-comprovante-devera-constar\">No comprovante dever\u00e1 constar:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Endere\u00e7o de e-mail por parte da Neteller<\/li>\n\n\n\n<li>Endere\u00e7o http\/web da Neteller<\/li>\n\n\n\n<li>Nome completo<\/li>\n\n\n\n<li>E-mail registado na conta Neteller<\/li>\n\n\n\n<li>Informa\u00e7\u00e3o de que a conta foi fechada<\/li>\n\n\n\n<li>Preferivelmente a data<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>neteller, Neteller, NETELLER, saques, cancelar, n\u00e3o tenho conta neteller<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"kbtopic":[37],"kbtag":[],"class_list":["post-1207","kb","type-kb","status-publish","hentry","kbtopic-saque-neteller-skrill"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.2 (Yoast SEO v23.9) - 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